Stop guessing if you're properly covered or overpaying. Chat with local experts (2,500+ 5-Star Reviews!) who simplify insurance and find your best rate, guaranteed.
Since 2004, our local Massachusetts team has helped thousands get clarity. We speak plain English (and Spanish & Portuguese!), compare top carriers to find your best fit, and back it with our unique "Best Price 4 Life" guarantee – ensuring you save year after year.
Protecting MA Homes & Families for Over 20 Years.
Let's be honest, navigating Massachusetts home and auto insurance can feel like a rigged game. Since 2004, Zachary Luna and the NE Family Insurance team have been flipping the script.
We're the local 'rebels' who believe you deserve clarity, not confusion. Forget automated responses and corporate double-talk. We're here to give you straight answers, find sneaky coverage gaps, and wrestle with the big carriers so you don't have to.
We’re dedicated to getting you the best protection and price year after year.
Tired of dense policies designed to confuse? We get it. We cut through the jargon and explain your MA home & auto coverage clearly (in English, Spanish, or Portuguese!). Finally understand exactly what you're protected against.
We proactively shop top carriers for your best rate, AND we automatically review for savings every single year. We're so confident, if you find identical coverage cheaper, we'll give you a $10 (auto) or $25 (bundle) gift card.
No pressing 1 for robots here. When you reach out – text, call, WhatsApp – you connect with a real, knowledgeable expert right here in Massachusetts, ready to actually help. Quick, efficient, human support.
When you need to make a claim, you're not alone. We step in as your personal advocate, guiding you through the process and negotiating firmly with the insurer to maximize your payout and minimize your stress.
Angie was an amazing help could not ask for better service she even stayed after hours on a Friday to make sure I was all set and completely satisfied
Andre Delgado
Having a few issues with getting my car back on the road I switched my car insurance to N.E. Family Insurance today, Angie Rivera helped me through it all. What a pleasure it was being there. She helped me straighten everything out. The whole staff was pleasant and helpful. I can't thank her enough. I totally recommend this place for all your insurance needs. Thank You Angie
Tammy Swainamer
N.E. Family Insurance is so amazing they have the best prices and the best authentic employee’s. They go above and beyond to get you the prices that best fit you and they got me an amazing price for my car insurance. Angie Rivera was the one that personally helped me—she is so amazing in spirit and at heart, very outgoing and very enthusiastic. She really did make me feel like I am a part of their family and from this moment forward I’ll only be sticking with them and staying with them. Thank you N.E. Family & thank you Angie for being amazing self. I pray God blesses you in the most unexpected ways. And I pray you guys keep growing as a family and as amazing humble hearts that you guys have.
Yahir Rondon
We're not some out-of-state call center. We live and work right here, understanding the specific needs and nuances of insuring homes and vehicles in our state.
We don't just set it and forget it. Our dedicated team automatically reviews your policies every year to ensure you always have the best coverage at the most competitive rate.
With over 2,500+ five-star Google reviews, our track record speaks for itself. We're committed to delivering clarity, savings, and peace of mind to our Massachusetts neighbors.
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